Shipping and Returns

SHIPPING

Estimated Arrival: 

Our estimated shipping delivery times: 

5-8 business days

Your order will be processed and sent out on an average within 3 days of ordering.  

Order never arrived: 

If you order didn't end up arriving, be sure to let us know!  

First, check your shipping confirmation and check that you had entered the correct address.  If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost. 

If the shipping address was correct, get in touch with us making sure you quote your order number.  We'll see what can be done. 

RETURNS

Damaged items: 

The last thing we want is for you to be stuck with a damaged item.  If an order arrives damaged, then please get in touch with us within a week's time.  We will require a photo of the damage. 

Wrong size: 

If you're unhappy with the size you've received, first check that the size started on the garment matches the size stated on the sizing chart.  Though rare, its possible that the garnet was mislabeled.  Let us know and we'll get you sorted out. 

If you would like a different size, get in touch with us and we'll let you know what your next steps are.